What Information We Gather and Why
When you create an account with us, we collect your name, contact details, and the payment method you choose — whether that is bKash, Nagad, or Rocket. Each time you make a deposit or request a withdrawal through one of those wallets, transaction reference numbers and
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amounts are logged against your account to keep your wallet history accurate and support any disputes. We also collect device data — your browser type, IP address, and session timestamps — to detect unusual access patterns and keep your account secure. If you reach out through
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our support channel, the content of that conversation is retained so we can follow up properly. We do not collect payment PINs or full wallet credentials; those stay within your bKash, Nagad, or Rocket app. Cookies and similar tracking tools are used to remember your session
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state and language preference. You can adjust cookie permissions through your browser settings at any time. All data handling described here is subject to your local law and the eligible regions where our service operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.